Recognizing the inevitable trend of Artificial Intelligence (AI), Eco Bach Duong Company has proactively collaborated with the Institute for Research on Organization and Digital Economy (RIDE) to organize an in-depth training session on AI for all staff members, demonstrating its strategic vision and commitment to investing in human resource development. The training session was led by experienced experts from RIDE, addressing the practical issues that Eco Bach Duong is currently facing.
With the motto "Real Learning - Real Application"
In the field of Marketing and Customer Care, experts have introduced AI as a powerful tool to personalize experiences through behavior analysis, while also using Generative AI to quickly create marketing content. Optimized customer service solutions such as 24/7 intelligent chatbots and automated systems for classifying support requests have also been emphasized.
Regarding the application of AI technology in human resource management, this technology helps optimize the recruitment process by automatically screening candidate resumes (CV parsing), simplifying administrative tasks such as timekeeping, payroll, and onboarding. At the same time, AI also supports performance analysis to predict and develop effective talent retention strategies.
The training session took place in a lively atmosphere
The atmosphere of the class was very lively. The Eco Bách Dương team actively engaged in discussions, raising many practical questions surrounding the "pain points" of their operations. This interaction demonstrates a willingness to embrace new technology and a desire to apply it immediately in their work.
Affirming the determination to innovate
The training collaboration with RIDE Institute is not merely about equipping the Eco Bách Dương team with the latest AI tools and mindsets. More importantly, the session has "decoded" and opened up practical, clear approaches to solving specific business problems in key departments such as Marketing, Customer Service, and Human Resources. Direct illustrative examples based on real situations help the team easily visualize how to integrate AI into their processes, thereby enhancing efficiency and work quality. The training also fosters a positive shift in mindset, instilling confidence in employees as they learn how to apply technology in their daily activities. This is not just a technical guidance session, but a strategic step that affirms the commitment to invest in people, promotes a culture of innovation, and lays a solid foundation for the sustainable development of Eco Bách Dương in the digital age.